What We Collect and Why We Collect It
We collect the personal information you provide when you open an account: your name, contact details, and the payment method you choose — bKash, Nagad, or Rocket. When you make a deposit or request a withdrawal, our system logs the transaction reference so we can verify
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it against your wallet record. We also collect device and session data, including your IP address and browser type, to detect unusual login attempts and keep your account from being accessed without your knowledge. This data stays within our platform systems and is not sold to
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third parties. We may share limited details with payment processors — such as the mobile wallet operators behind bKash, Nagad, and Rocket — strictly to complete your transaction. Cookies and similar tracking tools help us remember your session preferences and measure which parts of the lobby
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you visit most. You can manage cookie permissions through your browser settings. How long we retain your data depends on account status and applicable legal obligations in the eligible regions we operate. If you close your account, we keep only what local regulations require us to
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hold, for the period those regulations specify.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.